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Rick B., . 24 Hour Fitness staff neglects to understand that if we do not patronize them they will not stay afloat in this tough and uncertain economy. If you haven't already done so, please bring this to the attention of your home club manager so they can address this accordingly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I learned more from the other club participants than from the staff member. Each tier has a few more amenities than the previous one. It is just offensive. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. The majority of the equipment are one of four basic cardio machines 1) Treadmill 2) Elliptical 3) Arc 4) Stationary bike The weights are very minimal. Planet Fitness low monthly fees and its focus on helping people feel accepted and comfortable in their gyms make it a popular choice for those who are working out for the first time. If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs. Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. At Planet Fitness, the safety of our team and members is our top priority, as we begin to execute a thoughtful and phased reopening approach. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. This noise is punctuated by 24 Hour advertising that repeats on a 6-minute interval 24 hours a day, every day. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. etc. In northern Indiana. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. Super clean gym. And thanks for the five stars! I can always find someone if I have a question or need shown how to operate a piece of equipment. Are you kidding me now? While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. 3105 Route 38, Mt Laurel, NJ 08054. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out. No one cares at the front desk- they do not say hello or goodbye. Tu. , Strong winds blow tree down on carport Huntsville, More lawsuits possible in Jack Daniels barrel house, TN democrats frustrated with abortion-measures delay, Two EF1 Tornadoes Confirmed in Jackson County, Flood Warnings in effect through the weekend, Judge denies Mason Sisk supression request, ADEM announces new group to study response to fire, Shooting under investigation in Huntsville, Do Not Sell or Share My Personal Information. Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. An employee told us only authorized people can work on the machines, and no one at this location is authorized. Obviously, I am older and out of shape, but l was given little instruction, attention, or encouragement. What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. Ours have been back to 24hrs for a bit now. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. That's why we're committed to providing well-maintained and comfortable facilities along with an excellent team of caring staff! This site is protected by reCAPTCHA and the Google. Clean, spacious, and good quality equipment. 24 Hour Fitness gym amenities are tied to their club type. To learn more about ChatGPT and how we can inspire students, we sat down with BestReviews book expert, Ciera Pasturel. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! If not directly offensive to normal people theme lyrics, then anyway, do I really need to hear all that "hood" wisdom of brain challenged every time I work out? theme, but overall terrible. Ive been a member of another gym in Lubbock & it seemed to be more for body builders. By I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. Thanks for sharing the PF love! Directed to the website for resolution - no one contacts you back. Hi, Valeria! By But nope. Will you do the same? Covid messed up my charges. The only thing they care about is selling memberships. Give us a call, or stop by the front desk during your next visit so we can hear you out! Roro T., You can tell Planet Fitness has very high standards for their staff. 89 reviews of Planet Fitness "This is a good basic gym. Live in Charlotte NC and thought surely one of them would be 24 hours on the weekends. Your feedback is important to us! Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Exceptions to this rule are rare. Lynnwood, WA, Verified Reviewer. PLANET FITNESS - 33 Photos & 24 Reviews - 1930 Route 88, Brick, NJ - Yelp Auto Services Planet Fitness 24 reviews Claimed Gyms, Trainers Edit Open Open 24 hours Hours updated 3 months ago See hours See all 33 photos Write a review Add photo Location & Hours 1930 Route 88 Ste 24 Brick, NJ 08724 Get directions Edit business info I have only one minor complaint. This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. I signed up since canceling through covid. This will help you avoid surprises about old equipment and/or unkempt locker rooms and other spaces. Is 24 hours on weekdays, but would still like flexibility to go before 7 a.m. or after 7 p.m. on weekends. We will help you understand how this gym could be a good fit for you through the in-depth analysis we present in this review. The place is kept clean. There is certainly no where else where you can get a $10 a month gym open 24 hrs during the week and 7 to 7 on Weekends. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. Cantu is looking to add sanitation bottles at every machine. Now more than ever its important to stay active, in order to stay healthy, and we look forward to safely and responsibly welcoming our members back to Planet Fitness. Bottom Line: Yes, I would recommend this to a friend, By "A lot of gym didn't know what to expect," said Cantu. California, Verified Reviewer. Here one week, gone the next. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35 - How do I quit Planet Fitness?02:05 - Is Planet Fitness worth joining?Laura S. Harris (2021, February 20.) etc. I have spoken to FIVE different customer service representatives (two managers) and have still only been refunded for one month. review; add location; contact; . James D., Planet Fitness Location - New Jersey on . The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. We hope to see you soon! When you use the gym, pay close attention to the condition of the equipment, bathrooms and workout rooms. Many ab machines but limited calf machines, one of which has been in need of repair for weeks now. We look forward to seeing you again soon at our Planet! I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. One of the girls reactivated in a negative way to me looking at her. Hey Ricky,We're so happy to hear that you're enjoying our Planet, and our staff has gone above and beyond to provide the best experience! Ive found a new fitness home at Planet Fitness McCandless. Im happy with the equipment layout. Very attentive, kind, and helpful staff!!! OK, so I'm out $35, but they have 430 locations in the country. The worst gym I ever signed with. Thank you for choosing us to get fit with! 24 hours. Its been 24 hours since the amended Safer at Home order took effect. Thank you for sharing your positive experience at Planet Fitness, Patty! 24 Hour Fitness training and classes can be split into two categories: free and paid. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. The hours they are open are busier than ever making it harder to workout with the comfort of no one watching you. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. Maximo Cantu reopened his gym Monday. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. This used to be the Empire Gym and a lot has been done to improve . It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. The 30 min circuit was a great start and the app has everything you need to get going on machines . Someone is usually walking around cleaning and/or checking to make sure all is well. Layton, UT, Verified Reviewer. Have a great day, and we'll see you around at our Planet! I love how the staff doesnt harass you to extend or add on to your membership. We contacted a San Diego 24 Hour Fitness and were told that TC 24 classes were $199 per month and, for the most part, that pricing was consistent across all clubs. Thank you. Boulder, CO, Verified Reviewer. Instead, the customer service rep told me I could just freeze it. I told him that it was not possible because I live 600 miles away in Portland, OR. I also noticed that if your skin is not a certain tone or your hair is not blonde, you are frowned upon. Call or go online now for 4 months for $99. "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Alana G., bad place. Instead, they seek to usurp their authority onto those that are different and seem weak or inferior to them. Phil K. said: The new owners have done a great job turning this gym around and it is, Jessica B. said: Since originally enrolling over 7 years ago the ownership changed, I help people to improve their concentration and energy levels through breathwork,, Rita P. said: My family and I couldn't be happier with Kindercare of Wall. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. Im happy with the way the air kicks on to keep the room from becoming stuffy. All Planet Fitness locations in your state New Jersey (NJ). Hey Eric,Thank you for informing us of the damaged equipment at your home club. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. It does cost more than some gyms, but it is never crowded and ALWAYS open. They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. The cost can be up to around $20 a month. Lakewood, CO, Verified Reviewer. I hope they stop it. Awesome members like you are the reason we do what we do. Hi there,We completely understand your frustration and thank you for bringing this to my attention. Gym and staff are amazing, however i struggle a lot with guests who hog the equipment and are not willing at least to alternate, I understand rest periods but theyre on their cell phones just wasting time ON the machine not letting other guests train. After months of paying my bill and finally getting to work out for 1 hour a day only, I got flagged yellow today at the front door. There are some frustrating things like the spray and paper towel to wipe down. If required by education, we may also present a detail of the topic that may be objectionable to some people. Write down any questions you have after you read over it. Beaverton, OR, Verified Reviewer. Machines is basically pretty useless. We hope to continue providing a positive and welcoming environment for you in the future! It goes against our guidelines to offer incentives for reviews. 24 hours. There is no trainer and no fitness classes. They told me that I needed to have a doctor's note saying that I had a baby in order to get the rest. etc. I love the functional tracing room to mix things up and not get bored . Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. We encourage you to reach out to our management team, so we can address your concerns. There are to many cardio items on the floor. By It is clean and the staff is excellent. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. By Planet Fitness and Iron Tribe will continue to offer virtual fitness classes. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. ", Lately, they have added advertising for Fabreeze and toothpaste and then ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. This place deserves to fail. The machines are Excellent and Clean. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities. I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". Five girls behind the counter stopped me and said there was a problem with billing! Some gyms can be obnoxious with that. etc.". They STOLE that money upfront from how many members? Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. 856-722-5950. I have never joined a gym before. Fr. Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. Ingrid M., Youll have to pay your first and last months membership fees when you sign up. COVID-19 forced Golds Gym to permanently shutter all its company-owned gyms in Alabama. We had already planned on the 15th, said Wheeler. In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. Choosing the right gym can be confusing. 24 hours. 24 hours. Super friendly staff. . The majority of Kids Club services are at Active, Sport and Super Sport facilities. 2023 Trustpilot, Inc. All rights reserved. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. open-24-hours | 24 Hour Fitness OPEN ALL NIGHT Find Gyms Open 24 Hours Near You 24 Hour Fitness now has gyms open 24 hours in 11 states nationwide. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. Verification can help ensure real people write reviews about real companies. Just like every other business, the fitness industry is coming with changes too. Have you let our club management know about your concerns? I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. 24 Hour Fitness' strength lies in its tiered approach to its clubs. Tons of cardio and strength equipment. We just did that an hour ago. Their email said, in so many words, that if I quit the gym I could have a free month, no refunds. New York, Verified Reviewer. I was hoping that planet fitness would have the abdominal machine that wraps around your should and arms from the side and not from the top. 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness I was told to call the national office at 866-308-8179. Will Planet Fitness ever be 24 hours again? And, I do not believe the crowd meter is accurate. I had 30 pounds to lose and I did it in three weeks. This is an advantage if swimming is part of your workout routine, or if youre in physical therapy and your doctor has given you pool workouts as part of your recovery. This is an archived article and the information in the article may be outdated. He gave me the run-around and told me I had to bring in a doctors note and he would make a decision. I recently left the new Crunch Fitness up the road because it was filthy from day one, the music was too loud, the lighting was too harsh and the associated were generally unfriendly. I called 24 Hour Fitness and requested to have my membership canceled. I do not want to hear anything like that when I come to work out. Furthermore, you have an opportunity to build new relationships with people in your class. . Space people bring free weights in there and do not follow the directions of leaving the machine after they are done their workout. I go to the gym now, where other places I joined, I got tired of the meat market and the crowds so I would always quit going. The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. Active and Sport clubs will cover the needs of the average gym member. All machines are always working . Here are 8 tips for writing great reviews. I love going to PF on Wednesday evenings to work out with Chris in the Merrick,NY location. If your club is open, we are committed to being cleaner than ever and ready to welcome you back. All just $10 a month. They just switched to rap a month ago or so, but that really offensive most of the time. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. By Only the best for members like yourself! This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. The second week after joining, the seat adjuster knob disappeared (on machine#6). Your only defense is to turn up your earbuds to the highest possible volume to try to cancel the noise out. etc. 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. 24 hours. Then recently charged me after I moved to a place 100 miles away from a 24 gym and said it was my fault for freezing my account.