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Great Compensation Package and Bonus Opportunity Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. Tell about the Action you took to overcome a challenge and complete the task. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. You can strengthen this answer by talking about how you handle a setback. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Shift Supervisor salaries with median pay of $40,869,Crew Member salaries with median pay of $34,217,Shift Manager salaries with median pay of $38,463,Team Member salaries with median pay of $36,121. Can you tell us about your previous work experience? Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. ", "This too depends on the situation. From there, they may be promoted to general manager, and then to district manager. ", "Yes. Panda Express Hourly (. What can you tell us about Panda Express? This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Any experience welcomed Job Description. Be recognized as a world leader in people & development to be loved by our guests. Try to think of a time when you went above and beyond for a customer. The workplace provides opportunities to be both a leader and a follower. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. Learn. They must also be able to work independently and as part of a team. TCI-M2 Concepts, J.V. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. - Is this a replacement search or a newly created role? 1 Followup Workspace is restricted and employees are generally expected to remain standing for long periods of time. To bring our 2020 vision alive & in action. standingeagle1. Panda Express Hiring Process does a background check on potential employees. "I do not believe in 'taking the fall' for people based on protecting them. Panda Express Module 1 - Shift Lead Study Guide. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Or maybe you are limited on time and have a deadline rapidly approaching. This can help you identify areas where your team members need additional training or support. 9 employees wash hands for at least 20 seconds Being a good communicator is vital to working with others or leading a team well. All of these factors come together to determine the salary for a Shift Leader at Panda Express. "I have handled very challenging customers in my previous roles and can remain professional through all situations. The interviewer would like to hear about a time that you led a team, with a positive outcome. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. After you do your research on the company, write down some questions that came up for you. Prefer some Operations experience, Food Safety: ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. This will let the interviewer know that your goals are aligned with their business objectives. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. Also, what types of career growth opportunities would follow this position? What Does an Automotive Service Manager Do? Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. job listings and job resources. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . I am looking forward to apply these skills and my . I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. ", "I have taken the heat for a situation that was not my fault. It sounds like you have a history of being trustworthy! Therefore, any date prior to 2019 might not be accurate. In those instances, honesty isn't always the best policy. Share more about how you assess the situation before moving on to the rest of your answer. These positions include assistant manager, general manager, and district manager. Talk to the interviewer about a time that this may have happened to you on the job. Buena Park, California, United States. 4 Water * Within the range, individual pay is determined using various factors, including . 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Morning Shift - Kitchen Help (2036) Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. 95 terms. Module 1 Panda Express PIC Test. TYPE. The estimated base pay is $31,666 per year. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. When you call my references, they will attest to my great customer service skills. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. All absences were excused and with notice. Perhaps say you would like to become a restaurant manager. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. 12 no flies Everyone handles the stress and disappointment of setbacks differently. You can strengthen your answer further by talking about how your degree will benefit your career path. We like the sound of that. 44. 4.guest reciept Example: I feel like I thrive in fast-paced environments. Have a question or concern? NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. When factoring in bonuses and additional compensation, a . I am a quick learner. You can make your answer more memorable by being more specific. Try to solve the problem or find someone who can. Hmong Innovating Politics; Activity. Do you respond to each customer with professionalism and patience? Every manager wants a team player who will not resist company policy or argue about every detail of the workload. ", "I appreciate that Panda Express has such a strong focus on cleanliness. You're wanted here: Panda Express Shift Lead Training. Share that you have the means to get to work consistently and on time. Post Date: Apr 27, 2022. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Here are three trends influencing how Panda Express Shift Leader employees work. We do not claim our questions will be asked in any interview you may have. 251 Panda Express reviews. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. 3/6/2022. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Match. ", "Stress is part of any demanding job, and I have learned to embrace it. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. They also offer sides, appetizers, desserts, and drinks. Job Details. This is a good start! "I know that you have a great social media presence and I do follow your Instagram account. You will gain hands on experience in cooking and preparing Panda favorites for our guests. I knew the basics but was certainly not trained on the specifics of the role. . What's most important is how you respond. Delegating to subordinates also helps alleviate stress to a degree.". District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. When you state your weakness make sure you say what you are doing to overcome that weakness. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Not only that, but the menu prices are very competitive.". Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Panda Express shift leader; Activity. A valid drivers license and reliable transportation are also required. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships. Panda Restaurant Group, Inc is an Equal Opportunity Employer. I like to mentor others and am a good example to new employees. Averages based on self-reported salaries. - What is your favorite part about working here? A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. Pay Range: $17.50 - $24.50 / Hour *. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. We value diversity in all forms and know the strength it brings. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. Do you rely on past experiences? ", "I would like to see a long-term fit with Panda Express. The purpose of this page is to help you prepare for your job interview. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. 6 sanitizer is available 200-300ppm It can show teamwork, but it may not be the most honest thing to do. What was the outcome, and what did you learn? As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Finally, talk about the outcome you achieved. Which part of the position has the steepest learning curve? Panda Express Interview Questions and Answers. My co-workers didn't like being called out, but eventually, they came around. ", "I take public transit; however, I find it to be very reliable. Posted: February 28, 2023. Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. Shift Leader. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. - How long has this role been vacant? (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. ", "I like the culture Panda Express offers. ", "I've had many years of customer service. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. This sounds like an example you can expand on. State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. Perhaps you go with a gut feeling. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. Answer dates might appear two to three weeks before they were published. Practice 31 Panda Express Interview Questions. 2. safe count- safe wizard Taking the fall for a situation, to protect a co-worker, is a tricky situation. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Learn. * Prefer some Operations experience. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. 8. funds properly stored In safe, 4 Temperature I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. The biggest success factor I believe is communication. Next match the skills required for the job to your own skillset. ", "I love to read in my free time and spend as much time as I can doing that. Shift Leaders must be able to handle stressful situations and remain calm under pressure. 5. closed register drawer . Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. It's been over 6 years since I've been in the industry.". "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. Being a leader not only calls for taking control of a situation but communicating and working as a team.". Flashcards. 9.manager key- posession by pic/manager, 1. lock back door-all times I am highly trained in hospitality and am a very attentive individual. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. They want to know they can trust their employees to do the right thing. Because I am a strong communicator, I can diffuse most situations. "Your customer service standards are one of the reasons I was so attracted to your company. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. - What do you see as the most significant change in this industry over the past three years? This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. ", "Absolutely. . What type of role would you want to gain in the future? Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. You've indicated that you sometimes have to respond with a quick solution to win your current role. Briefly explain the knowledge that you do have in training, and coaching, in the workplace. 4. food quality Finally, reassure the interviewer you have the right skills. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. That is a primary motivator. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. The typical Panda Express Shift Leader salary is US$19 per hour. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. While performing duties, counter areas are often hot with steam from steam table and food vapors. We offer our team members:** All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Our date tracking prior to 2019 was not accurately kept. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. ", "I would need a refresher on the business management aspect. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. ", "I stuck up for an employee bullied in the workplace. - Is there any reason why you would not hire me? It started to rain and he was worried, as he did not have an umbrella. My supervisor and co-workers will attest to my clear and concise communication skills. "When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. ", "On occasion at my current job, a quick solution is required while following strict protocols. Panda Express. I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. What I love about the Panda Express Instagram account is that you have the Panda Express Trailblazers - quick videos that interview people who have seen success and beaten the odds. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. A good follower is good at following directions and working hard to accomplish tasks. 11 no rodents Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average.