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Click Apply to finish the configuration. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Most of these are best for tech-savvy folks who are familiar with modems and networking. The C4000BG has the same specifications as theZyxel C4000BZ. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Donotinstall a filter between the modem and the wall jack. Download the Brightspeed Internet app to manage your account. Works great, easy setup. At this point, you are ready to activate your service! And am looking for information on what the Ethernet lights mean on the back. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. This indicates nothing is connected to the modem port. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. Most of these are best for tech-savvy folks who are familiar with modems and networking. Next image. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. We no longer support this browser. Follow the steps to complete the installation process using QuickConnect. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. 4. |Privacy preference center 448 0 obj <>stream Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. For an optimal experience, we recommendupdating your browser. 5 out of 5 stars. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. is a good first step to fix many common problems. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. This video is a step-by-step guide of how to setup your modem. Find addit. Filters arenotneeded if you use theC4000XG. endstream endobj 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. We've created a series of self-help and install videos to empower you to quickly get connected. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Let me know if this helps. Residential | Small Business| Enterprise| 2023 CenturyLink. Previous image. Make sure the outlet is live. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). If itblinks blueagain for more than 5 minutes, service is not connected to that jack. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Occasional updates are necessary to add new features and keep the modem's performance at its best. The LED ring in the center of the C4000XG will light up green upon full internet access. Donotinstall a filter between the modem and the wall jack. CAUTION! On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Verified purchase: Yes | Sold by: bluehousesupply . Here are some things to try: If the problem continues, contacttechnical supportfor help. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. . Depending on the kind of internet connection you have, you can choose which one to utilize. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. On your start date, your line must be operational by 7 p.m. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Highlighted Features. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. BLINKINGRED-An error occured or the attempted connection failed. Find on Ebay Customer Reviews. . If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. If you still cannot access the Internet, follow the steps in the next section to manually . I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). So my question is, can I can send this new modem back and get my money back? See more CenturyLink Greenwave C4000LG DSL Modem - Whit. 8.8. Setting up new service? This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Verified purchase: Yes. Features of the C4000 (All versions) Secure WiFi compatible. Works great, easy setup. Download the CenturyLink app to manage your account and network. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Fast and strong wifi signal. Look for an email with your order confirmation details and an order status tracking link. Your modem is connected to our network and the line is active. This page is for CenturyLink modems that look like this: For the following models: This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Plugging in the internet cord5. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. I just upgraded my internet speed to 80mbps. DSL and power ports on the back of the C4000BG and LG/LZ models. 8.5. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. . Detailed steps are here: https://www . View Product. We no longer support this browser. The DSL cord from the modem to the jack shouldnothave a filter. Firmwareis the software programmed into your modem that makes it run. Your line should be activatedno later than 7 p.m. on your start date. 5. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. It should turn. Single status light ring. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Themodem statusarea of the user interface allows you to view several options and check how your modem is running. You may not have internet access though. Buy The Adtran C424G Modem. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. And I can't - Answered by a verified Network Technician . 3. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Wrong modem? Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Modem Features: 80%. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! If you don't have a jack,chat with usto have one installed. Your line should be activated no later than 7 p.m. on your start date. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Now it's time to get your modem hooked up. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. If you don't have a jack, chat with us to have one installed. We're here to help! Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Plug the phone cord into a filter and then into the wall jack. Downloading the MyCenturyLink app for easier install3. This means your modem is connected to our network and the line is active. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Page 9 5. Download the latest firmware for the C4000XG. This can depend on the age of your home. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Residential |Small Business |Enterprise I have the C4000LG modem. For the following models: This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. But, if you don't want the app, no problem you can use . Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Up and running within a half hour. The C4000LG has the same specifications as theZyxel C4000LZ. Try another phone jack if one is available. We recently moved and got Century Link internet service, with the C4000LG modem. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Buy The Greenwave C4000LG Modem. |Privacy preference center They will put in credentials in the GUI for you. Tower modem setup guide. Before you start, make sure to read the complete instructions below for the best results. . CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Below are some of the most common questions and issues that customers ask as they install a modem. All Rights Reserved. 4.7 out of 5 stars based on 30 product ratings (30 . Look for an email with your order confirmation details and anorder statustracking link. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. You will only meet with utter futility. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Please note that a phone jack is required to set up Brightspeed internet service in your home. Once the light is green, you're connected to the internet and you can get online! While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Privacy Policy. Tried restarting and still having trouble? In middle of Oct., my internet quit working. What if all the lights on the modem are off? You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. If in doubt, you may want to wait until 7 p.m. to hook up your modem.