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When the installation finishes, Sign in to get started. 1. Can't find what you're looking for? Can my company use versions 15.x and 16.x on the same project? Do you want to manually start the service?I responded by clicking Start Services.I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. In the Windows registry (Start > Search/Run > Regedit) go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! I'm following up with regards to your last message. Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Recap: "Autodesk Deskop Connector is not fully set up". Hi Patrick I'll post a link to download these. To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. You must fully uninstall Desktop Connector before installing an older version. Are you able to run a Repair on the Desktop Connector? On Windows 10, sometimes the Tray icon will get hidden behind the up arrow. In windows explorer, if you paste the following path into the explorer bar, it should take you to the location of the user.config file. The command has also been relocated under the help sub menu. I am an administrator on my machine with rights to install and uninstall. I've over 3 years of experience in 3D Modeling using Solidworks and Autodesk Inventor. Open the downloaded .exe file and allow it to extract. Desktop Connector has a Pending Actions window that you can review. 1) Go to drive.autodesk.com 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. When you installed Desktop Connector, did you get any error messages? 2022/9/19 . Learn more about, Improved feedback through the new Desktop Connector, Updates from previous versions of Desktop Connector will be blocked. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, https://forums.autodesk.com/t5/recap/ct-p/450. to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Why should I consider moving to Desktop Connector 16.x? Are you able to provide some additional information: Let us know if you have any questions or comments. Your support/feedback would be much appreciated. Do not sell or share my personal information. Once done, you may notice a new drive on the computer called "Autodesk Drive.". Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category. . You are not invited to any project in BIM 360 or on the Autodesk Construction Cloud (ACC) platform. (Cannot uninstall it). This workflow has been upgraded with a designated. Autodesk autocad lt 2018 stuck on initializing free download.8 Frequent Issues when installing Autodesk Products I have tried starting Autodesk\Autodesk Desktop Connector but nothing. Report 0 Likes Are there changes to the way I access my Autodesk Docs projects? Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. Tried the .Net repair tool, no change, same error on trying to update ADC. What IP addresses and domains are used for BIM 360 services? At this time you will not see Desktop Connector listed under the "Install" or "Deployment" options provided in the Custom Install pages. (If this was posted in the wrong category, my apologies, I could not find an appropriate category for the Desktop Connector specifically). When the installation finishes, Sign in to your connectors. I am unable to start Desktop Connector on my laptop and heading away on business so getting worried as I need it working as there are many linked cad files in my Revit model that are stored on desktop connector and pathed there. Failure to initialize Workspace Monitoring.I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. However, the Autodesk Desktop App may also fail to connect if your Windows profile uses redirected folders. This is not an official translation and may contain errors and inaccurate translations. ", Support for updated Autodesk 2023 applications, Support for updated Solidworks 2022 application, Reference Explorer Graph view capability to visually inspect file relationships, Updated Autodesk cloud drive images (Autodesk Docs, Fusion 360, Drive) to be consistent with updated Autodesk branding, Provide more detailed messages in failed pending actions rather than generic " An error occurred - Please Report the issue to Autodesk", Accessing shortcuts to Desktop Connector workspace locations causes Windows Explorer crash, DWG File Locked State icon isn't shown in AutoCAD Application Home, File Open (Download) failure with error "The format of value 'application/octet-stream' is invalid". This page has been translated for your convenience with an automatic translation service. This was a lot of work for what I would classify as a little tool/program. I have then stopped and restarted the service, but to Icon is still not showing in the taskbar, nor is the BIM360Team icon in Windows explorer. Sign in here with your Autodesk account to have your set up automatically. Confirm you have Desktop Connector installed. Remove and re-add the members that cannot see the project As a project admin, navigate to the Members page. Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter 0K Can't find what you're looking for? Note: Multiple users with unique machine logins are not supported running simultaneously with Desktop Connector. If the Desktop Connector is running in proxy network environment, your IT department might need to set up exceptions. Can't find what you're looking for? I'll check my anti-virus but Firewall should be allowing access: Turning off Firewall and AntiVirus made no difference. Open the downloaded package and allow it to extract. Now your entire project team will be up to date, wherever they are. Are you able to provide those files again? Leverage /taskkill to unceremoniously squash the running instance of Desktop . For Example: Automatic file locking behaviors may get in the way of the desired user experience. I get a log file and 0x80070643 - Fatal error during installation. Do you want to manually start the service? Large surface files (.mms) will no longer be versioned when the host drawing is opened. The Autodesk Docs cloud data source allows the creation of folders with leading and trailing spaces. Log in using the corresponding Autodesk username and password. Ask the community or share your knowledge. This will let the 14.9.0 installer "run over" the old one, and install the new one. Solution: To resolve this issue, try the following: Work with local IT group to deactivate the appropriate Windows User Domain settings that force Desktop Connector to start in an elevated mode. You can alsotry using the Microsoft Fixit tool to do a clean uninstall of the program. . I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. Drag & Drop workflows have not changed for the Autodesk Drive and Fusion Connectors. Click Next and follow the on-screen instructions. You may observe as much as 40% faster DWG open times when the drawing contains a significant number of references to Civil 3D data including Drefs, reference templates, surfaces, and so on. Report 0 Likes Reply Message 27 of 41 c.zilzer2207 in reply to: john.koerner 10-09-2019 03:23 PM Thank you very much! Custom Install from Autodesk Account to configure the installer before you download and install. The Status property and Rename Wizard for ISO-19650 file naming compliance are not available for the Autodesk Docs Connector. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". This page has been translated for your convenience with an automatic translation service. Are there changes to Autodesk Docs connector permissions? Added the ability that a Civil 3D cloud view frame template path can be updated automatically when drawing opened from different machines, so users can create sheets based on the view frame template selected by others correctly. Once you reach this page scroll down it and go to the download link (named Download Now) which is under the Install Walkthrough section then click on it. Get started with your free trial. 2. In Control Panel, I tried to Repair ADC and same result as above. I logged in to autodesk drive too but still there is the same problem. Solved by pendean. You can access the Install from the following locations: Can Desktop Connector be installed using the "Custom Install" option in the Accounts Portal? You must fully uninstall Desktop Connector before installing an older version. I'm aware that the taskbar hides unused icons and it is not showing. If you don't have the Autodesk desktop app, you can download the installer. No, the November release of Desktop Connector will not support Inventor. No, Desktop Connector is not available to download/update from the Autodesk Desktop App. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. This page has been translated for your convenience with an automatic translation service. You are now ready to use Desktop Connector. One follow up I do have is that this should have raised a Customer Error Report (CER). Pending actions. Make sure there are no antivirus rules that prevent full installation of Desktop Connector. If your product was delivered on media, find the EXE file and launch it from there. Your further assistance would be much appreciated. That should recreate the user.config. Find the project members that have the reported issue and remove them from the project. Should I see Desktop Connector when using the Autotdesk Desktop Application? Causes: Desktop Connector is not supported when run as "elevated". Here is a link to the log file. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Is it possible that a firewall or proxy server are preventing the automatic download? New Offline experience (Autodesk Docs connector), Do not sell or share my personal information, Unique experience for each entitled data source, Autodesk Docs / BIM 360 Docs activity shown directly in the Home Screen. Open the downloaded .exe file and allow it to extract. Temporarily disable/disconnect security features such as Antivirus, Firewall, VPN & UAC on your Windows operating system. Changes mentioned below only apply to the new Autodesk Docs Connector. AutodeskDesktopConnectorDiagnostics 2018-05-03 08-07-51.zip, How to remove and reinstall the Microsoft .NET Framework. There are some key differences when compared to 15.x versions that should be considered before choosing to install this latest version.