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A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. Subject to your membership in the Frequent Flyer Program (FFP) of the relevant Star Alliance Member Airline. The same applies if you are a Koru member. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. This varies and can be quite random. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Don't share your personal information online. If you are travelling domestically (within NZ) and don't have a passport, or if your passport is still in your previous name, you can email us with a copy of your marriage certificate, driver licence or other identification document verifying your new name and date of birth. NOTE: If you are a KSA, . We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. } 0800 021 777. Please note we are not reissuing Airpoints cards now. By letting AirNewZealand know as soon as your contact information changes, we can work together to recognize you and authenticate you as the account holder. Airpoints enquiries - New Zealand 0800 247 764. You can use a credit card or debit card for this. To start, please enter your username. If you notice any suspicious activity, report it to us and take steps to protect your Airpoints account and personal information. Online booking help. I've forgotten the password and/or username I made up when I registered online. Your status will be granted until the first anniversary of your account opening or earlier, if you qualify for a higher status wit h y our selected Frequent Flyer Program by any means. } , category rank is 116, monthly visitors is 223K In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. If you have forgotten your, , enter your first name, last name and email address and click Send reminder. For everyday shopping with our Airpoints partners, select the partner from ourAirpoints Partnerpage and click through to their own Airpoints page. To change your account details, please see the FAQ below. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. Can I purchase additional AirNewZealand lounge Guest Passes? If you are not able to access your account, please get in touch with our Contact Centre. "Order a replacement Airpoints card" "Confirm my special assistance" "Reset my password" And there's plenty of more ways he can help. . Your bank will have their own internal processes to manage account fraud. Just ask "What is my credit balance?" number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS Can I use AirpointsDollars to buy prepaid extra bags? AirNewZealand will never ask you for your password on the phone or in an email. Monday to Friday (excluding public holidays) NZDT 8am - 6pm. How can I improve my chances of getting a greenlight deal? You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. You should immediately receive your confirmation email, Your best bet is to check the grabaseat website regularly, If you can browse the web on your mobile phone then you can also get this information from. What are the terms and conditions for the grabaseat greenlight deals? Lending criteria, terms and conditions apply. TTY users phone 133 677 then ask for 1800 132 476. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. If you wish to receive information from AirNewZealand you'll need to sign up for those email specials. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. What to do if you travel under a different name Air New Zealand Lounges. But please note, you can only do this at the time your book your flight. . If you have forgotten your password, resetting it online is easy - click here to start our online password help service. Please sign in with your Airpoints details by clicking on the link below. You will need your booking reference and the last name on the booking. I already have a airnz account That's great! This should also be the same name that's on your current passport. A password manager stores all your passwords securely, so you do not need to remember them. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. height: 42px; Thank you for your patience. display: flex; You can click on the button to see a calendar with the exact days when the next best prices is available. The family name used for the original booking. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. What should I do? Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. For further information, or to apply now, visit Westpac or call 0800 888 111. Please note that if you change your country of residence to or from Australia more than twice in a 12 month period, you may be charged a service fee of $25 or 25 AirpointsDollars. If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. As an Airpoints member you'll earn AirpointsDollars on all eligible AirNewZealand flights, as well as many partner airline and Star Alliance flights. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Compare and book leading operators from taxis and shuttles to limousines and helicopters. Air New Zealand Internet Banking. Can I transfer AirpointsDollars between frequent flyer programmes? Your Airpoints number if you have an Airpoints related enquiry. Image courtesy of airnewzealand.com. No, AirpointsDollars may not be exchanged for cash. Terms and Conditions Rewards programme points will be awarded on eligible rentals. A kitchen's most essential item this skillet is big enough to handle the largest T-bone steak. View the current offers here.. Star Alliance member Air New Zealand runs the Airpoints loyalty program. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. SECURITY WARNING: Once you have finished your session, please ensure that you log off and close all browsers. As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. Air New Zealand - Login welcome Welcome to Air New Zealand Forgot your password? However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. .content.header-bottom { You also won't need to enter all your details and have someone snaffle it from under you while you're typing. You should always be careful when you share any personal information on social media or in emails as there is a risk this information could be misused. Be among the first to hear about the latest offers from grabaseat. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. You can use your Airpoints Dollars to book a flight. We'll email this reminder to you, along with your Airpoints number, and a link to sign in. Over 2,700 flights are booked daily with the help of Airpoints. The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. Anyone can join and membership is free. Find out more at OneSmart. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. Cuisine and wine. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. Although Qantas Frequent Flyer is not available on Air New Zealand, you can earn points with the Airpoints program. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. To make sure your account is kept safe, you may be asked to verify your identity by providing a code that has been sent via text or emailed to you. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. sign up to receive grabaseat email alerts. You must always gift a whole reward. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. The price that is displayed was available the last time somebody searched for the city pair combination you entered. Missed out on AirpointsDollars? If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. Simply enter your Airpoints number when you book a flight or with one of our travel partners. Understanding your online account. What time do greenlight deals go on sale? You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. You can use a credit card or debit card for this. We also strongly recommend that you provide a mobile number if possible, for authentication and communication purposes. The name on your Airpoints or Koru account must always match the name on your current passport. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. Inflight Wi-Fi. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. display: block; 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. See the latest travel alerts and helpful FAQs. display: -ms-flexbox; It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. You can often make changes to your booking online. See the list of FFPs of participating Star Alliance member airlines. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Why should I register? Airpoints Terms and Conditions apply. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. For ANZ Visa Business cardholders APD earn will reduce from APD1 per NZ$75 to APD1 per NZ$85, or APD1 per NZ$50 of spend with Air New Zealand (for the first NZ$25,000 per annum). height: 40px; Then login and set up your Watchlist to be notified when deals go live. How do I update my details? Check the vaccination and testing requirements for international travel before you book and fly. Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. For flights with AirNewZealand and our partner airlines, use ourAirpoints calculatorto see what you'll earn on a specific flight. Learn more about multi-factor authentication. Airpoints rewards cannot be booked online from the US, Canada UK or Europe. Because we know you're after a good deal, we won't show the next best price unless it's a good deal. Find out what you canspend your AirpointsDollars on. Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. Onboard your flight. A status will be granted within 30 days after reaching the qualifying spend of $4,000, provided that your account is active and not in arrears. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Your flight was no more than 30 days before you joined Airpoints if you've joined recently. Learn more about suspicious emails and messages. All you need is your six character booking reference ending in "H". See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. @media only screen and (max-width: 479px) { If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. Alternatively, you canemail Air NZ Airpointsa scanned copy of the documentation. On the ground, you can earn with our hotel and rental car partners. Set your contact details, flight preferences and more. You'll see how many AirpointsDollars you can earn when you spend with them. It should be considered the best indication of price. Visit www.hsbc.com.au or call 1 300 30 8 880. For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. Airpoints Store Online | Shop Fashion, Beauty, Home & More | Air New Zealand Free delivery NZ wide Shop with Airpoints Flexipay 10,000+ Great rewards Featured Products Mt Difficulty Shop Mt Difficulty Pinot Noir Rose A141.30 Huski Shop Huski Beer Cooler A44.99 Champagne Laurent Perrier Shop Cuvee Rose NV Bamboo Jacket - Limited Edition A253.00 The team are available 0900 - 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as . Track your Airpoints Dollars and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone, plus find . If you have forgotten your username, click here to request it to be emailed to you. Avisworld.com is a Car Rentals website . Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . To reset your, , enter your username and email address and click Send. Some emails may contain website links that are not safe to open. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. You can also purchase a Star Alliance upgrade using AirpointsDollars. Interest rates are valid at the time of publication and are subject to change. It also gives some assurance that the site name has been officially registered but it does not always guarantee that it can be trusted. We want you to have the best chance of getting a greenlight deal, so here are a few tips: Why do some deals say 'next best price'? Remember, we can only process your claim if: Find out more about claiming missing points, and when you can expect to see them in your account. See the Elite Airpoints Dollar upgrade chart. The Air NZ app - your trusted travel companion - lets you: Take control of your flight bookings - change your seat, add a bag, manage your meals, and more. You can use a credit card or debit card for this. When do international fares go on sale? Airpoints members wanting to make car hire reservations can call Budget on 0800 283 444 or +64 9 526 3243.